We bridge the gap between people, process and technology…

…to make technology work for the business and not the business for technology…

…getting your business to a state of one will boost growth, efficiency, innovation and customer experience.

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Trusted by great teams

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What we do

Customer Support Strategy

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Sales & Marketing Strategy

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China Strategy

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Privacy Compliance

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CRM Marketing & Growth

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Customer Experience Strategy & Design

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We design, build and implement solutions, organizations and processes that deliver seamless customer experiences, realize scalable growth and increase operational efficiency.

Monogon [mon‧o‧gon] a one-dimensional object comprising one vertex and one edge both of whose ends are that vertex.

While organizations talk about the latest gimmicks in tech, they often fail to deliver truly great customer experiences. Why? Because people, processes, and technology are not in sync. They are far from a state of one.

A change in one dimension requires an equal change in the other. They must become one and this is when magic happens. A state of {1} transforms growth, efficiency, and the customer experience.

Potential of one

We believe that businesses perform best when running at a state of {1}.

However, too often transformation targets the symptom and not the cause.

At Monogon we help achieve a state of {1} by focusing on the root causes of business misalingment.

In a state of {1}, a business can skyrocket the value of their technology, cut down on their process and put the customer first.

We leverage the power of {1} and apply it as a framework for business transformation.

Tackle the cause not the symptoms

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See how China’s largest English education company decreased their average sales time by 52 days through process re-engineering.

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Our partnerships driving your growth

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80% of executives feel poorly equipped in how they localize their business in China.

People

Process

Technology

How aligned is your China business? Let’s chat
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We don’t bite! (often )
Schedule time to connect with our team.

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